Puppet: System Administration Automated

Support

Getting Help

If you need help, try one of the following resources.

Commercial Support

Reductive Labs pays for the development of Puppet by providing commercial services for it. These services include commercial support, installation consulting, training, and developer support. Please contact us for more information.

Online Documentation

Many general questions about Puppet and Reductive are answered in the FAQ. Otherwise, the Documentation is the place to go.

Mailing lists

  • Puppet User: The Puppet users mailing list, for any and all Puppet discussion.
  • Puppet Developer: The Puppet-dev mailing list, for all public discussions related to the development of puppet. All emails generated by the bug tracker are also sent to this list.
  • Puppet Commits: A read-only list that gets a copy of all subversion commits.
  • Puppet Bugs: A read-only list that gets a copy of all project ticket activity.
  • Puppet Announcements: A read-only list containing announcements related to Puppet, e.g.; major version releases

IRC (Internet Relay Chat)

The best place to get help with Puppet is our IRC channel: #puppet on irc.freenode.net. There are usually many helpful people there in addition to the project developers.